To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on email@example.com.
A ‘white label’ is an organisation that does not hold a supply licence, but instead works in partnership with a licensed ‘partner supplier’ to offer energy tariffs under a white label brand.
Our success led to further interest and through collaborating with like-minded businesses and in particular councils, under a range of political control and geographical locations, we successfully launched 10 ‘White Label’ energy companies.
To date we have 10 white label partners; Ebico, a not-for-profit energy provider, and a further nine like-minded councils, who have joined forces to offer their local residents fair and affordable energy tariffs. All of our partners share the same aim – to tackle fuel poverty and address unfairness within the energy market
Angelic Energy was launched in October 2017 by Islington Council, in partnership with Robin Hood Energy, to supply affordable gas and electricity to Londoners.
Beam energy was set up in December 2018 by Barking and Dagenham Council in partnership with Robin Hood Energy as the licensed energy provider, to offer fairly priced energy to all homes in London and the Eastern region.
Southampton City Council partnered with Robin Hood Energy in June 2018 to create CitizEn Energy. They offer low-cost energy to anyone who lives in parts of the south, southwest, and the midlands.
CitizEn Energy also works with local charities to help support vulnerable households and offering expert customers advice on everything from fuel debt to energy efficiency.
Unlike our other white label partners, Ebico is a business, not a local authority and operates nationally. They were established in Oxfordshire over 20 years ago and provide energy to over 60,000 UK households who believe in a social mission that we both share - fighting fuel poverty.
Fosse Energy was launched in November 2018 by Leicester City Council and Leicestershire County Council in partnership with Robin Hood Energy. Our neighbouring partner offers low-cost and transparent energy to the residents of the city, county, and wider East Midlands area.
Great North Energy is brought to you by Doncaster Council, in partnership with Robin Hood Energy. Their mission is to reduce the cost of living for households in the north of England, by helping their customers get the best possible energy deal they can provide.
Liverpool Energy Community Company (LECCY) is a partnership between Liverpool City Council and Robin Hood Energy. The Liverpool City Mayor is a huge advocate and is on a mission to offer affordable energy to the people of Liverpool and the surrounding area.
We partnered with our neighbours, Derby City Council to make the RAM Energy brand. Their mission is to save the people of Derby and the Midlands money on their energy bills.
Southend Energy was started by Southend-on-Sea Borough Council. After 5 years of trading, we joined forces with the not-for-profit energy company on the 18th of February 2020, to fight fuel poverty and supply energy as cheaply as possible to the people of Southend and Essex.
Our first white label was a partnership between Leeds City Council (LCC) and Robin Hood Energy. Our success led to further interest, resulting in Bradford Council and Calderdale Council also partner with LCC to help deliver the White Rose Energy initiative. Collectively, we’re driven by the same social motive, which is to provide low-cost energy to all households in the Yorkshire area.
Your Energy Sussex (YES) was set up by West Sussex County Council and has been delivering innovative energy projects across the country since 2014. YES uses local installers to deliver these projects which creates local jobs and investment opportunities.
We started our partnership with YES in January 2018, to supply cheap, local energy to Sussex residents