To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.


If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on customerservice@robinhoodenergy.co.uk.

Get £140 off your energy bill*

Switch today

Warm Home Discount

Switch before 15th June 2020 to receive your £140* discount payment

We are proud to be able to offer the Warm Home Discount scheme to help households who may be struggling to pay their energy bills during the winter. You get a one-off payment of £140 off your energy bills between the months of October and March*.

Are you eligible for the Warm Home Discount?

*You will qualify for the discount with Robin Hood Energy if on 5th July 2020 all of the following applied:

  • your energy was supplied by us on this date
  • your name (or your partner’s) was on the bill
  • you're of pensionable age
  • you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

If you meet the criteria for the Warm Home Discount rebate under the Core Group, you will receive a letter from the Department of Work and Pensions letting you know that you qualify.

I'm not a Robin Hood Energy customer, how do I get the Warm Home Discount?

If eligible, all you need to do to receive the Warm Home Discount is to switch to Robin Hood Energy before 15th June 2020.

How do I switch to Robin Hood Energy?

Switching to Robin Hood energy is easy, you can switch online in a matter of minutes. All you need to do is simply type in your postcode, fill out a few questions about your energy usage and choose the best energy tariff for you.

Switch online today

Or you can call us on 0800 030 4567. One of our agents will assist you through the switching process and answer any questions you may have along the way. Alternatively, fill out the form below and one of our agents will call you back at a time that suits you.

* Eligibility criteria applies

Request a call back

Just let us know when you're likely to be near your phone so we can chat to you about the warm home discount

Our customer service agents are here to help you with all your business energy questions.

If you need anything

Simply drop us an email or give us a call on 0800 030 4567

We're here:
Monday - Friday: 8am - 8pm
Saturday: 9am - 5pm

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