What is the Priority Services Register?

The Priority Services Register (PSR) is a FREE service offered to all domestic customers by their energy suppliers. This free priority service is available to anyone eligible who lives in England, Scotland and Wales. Eligible customers can receive additional services in relation to their communication, access and safety needs.

You will qualify for PSR support if you:

  • are of pensionable age
  • have a disability
  • have a long-term health issue
  • in a vulnerable situation
  • have children in the property

If you qualify to be on our PSR we promise to deliver additional support, such as; provide personal meter reading assistance,  large-print and audio CD communications to name a few. This is to ensure that your customer needs are met and that we provide an excellent level of service to all.

How do I join Robin Hood Energy’s PSR?

To join our PSR or find out more about the additional support we offer then please contact our customer services team.

Phone: 0800 030 4567 
Email : customerservice@robinhoodenergy.co.uk

If your circumstance changes, then please let us know and we will update your details on our system.

Similarly, please contact us directly if you feel as though you no longer need additional support and want to be taken off our PSR.

If you are not sure whether you qualify for the PSR, fill out the form below and a member of our team will be in touch.

Complete the Priority Services Register (PSR) form below


How might you qualify for PSR support


Tell us a little about you

Provide any other relevant info you can and our dedicated team will get back in touch to help.

Current Customers: Please provide your full address and postcode for us to identify your account. If you complete the PSR form, you are consenting to be added to our Priority Service Register and for this information to be shared with the relevant parties

* Mandatory information required