We are an associate member of this 40 year old organisation that was created to support charities, social enterprises and not for profit companies that want to support the most vulnerable people in our society. As a member, we have access to over 750 charities, giving us a wide range of expertise and resources we can pull on to support our customers, no matter what hardship they’re going through.
Dementia Friends – An Alzheimer’s Society Initiative
Dementia Friends provide all our employees with expert training to make sure that our customers and their family members suffering from Dementia get the correct service and support that they need.
Electricity Network Association (ENA)
ENA’s main aim is to promote UK’s and Ireland’s energy networks to make sure that they are the most reliable, efficient, sustainable and safest in the world. Being part of this group allows us to make sure that customers’ interests are at the forefront of any decisions made to our transmission and distribution networks.
Energy UK is the trade association for Great Britain’s energy industry with a membership of over 100 suppliers, generators and stakeholders. Robin Hood Energy actively participates in the following departments and committees – Vulnerability, Debt, Complaints and Regulations.
National Energy Action – Action for Warm Homes
National Energy Action (NEA) is the national charity working to end fuel and water poverty in England, Wales and Northern Ireland. The NEA has a strong standing in the industry and has done for over 20 years, they are known to advise Ofgem, and BEIS. We’re proud to be members of the NEA.
National Grid Group
We are an active member of National Grid’s RIIO 2 Independent Stakeholder group, making sure that vulnerable consumers remain at the heart of their future business plans.
We have partnered with Remit Group ltd to provide apprenticeships to all of our members of staff. We truly believe in allowing our employees to grow and run a number of courses so that we have a highly-skilled workforce and continue to offer our customers the best possible service.
Turn 2 Us
Turn 2 Us is one of the oldest Charity in the UK and has been helping people living in poverty in the UK and Ireland since 1897.
We have partnered with Turn 2 Us to arm our customers with additional resources, such as their Benefits Calculator and Grant Search Tool to help them take back control of their finances.