To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on firstname.lastname@example.org.
UK households spend around £1,000 a year on their energy bills. Exact expenditure varies but Ofgem indicates that about 4% of household income goes on energy. That percentage increases the lower yo...
The combined energy consumed by a fridge and freezer can account for as much as 7% of all the energy consumed by your home appliances in a year.
The devices that you use around the home can have a real impact on your energy bill. By using energy efficient devices you can reduce both your electricity spend and your carbon footprint.
Keeping properties in a good condition for tenants can be a time-consuming activity for landlords but electrical safety is one area that in which you can’t afford to take shortcuts.
There are about 28 million households in the UK of which, during 2014/15, only 15% of households switched energy supplier.
It’s National Energy Saving Week and we are looking at ways of helping you to cut down on your bills.