We can confirm that the sale of our business to British Gas has now completed. British Gas will start writing to customers from week commencing 21st September inviting them to move across.

We will be here to continue supporting our customers and to make that journey as seamless as possible.

Guide to duel fuels

27th May, 2020

A dual fuel tariff is where a customer gets both their gas and electricity from the same supplier. The customer pays a single supplier for their energy and will often benefit from a discount, as opposed to paying full price for gas from one supplier and electricity from another. Most energy suppliers offer a dual fuel tariff of some description.

Am I already on a dual fuel tariff?

If you’re charged for your gas and electricity by the same supplier every time you come to pay, it’s very likely that you’re already on a dual fuel tariff.

However, simply buying your gas and electricity from the same supplier doesn’t necessarily mean you’ll be getting the full benefits of dual fuel. If you find that you have separate bills for your energy, it’s likely that you’re not on a dual fuel tariff. If this is the case, you’re well within your rights to go back to your supplier and ask if they can provide a new dual tariff at a discounted rate. If not, you might be able to find a better quote online.

You’re definitely not on a dual fuel tariff if you’re using separate suppliers for your gas and electricity. It’s possible that separate suppliers provide the cheapest combined energy, but there are a few good reasons to do some research into dual fuel before deciding to stick with what you’ve got.

What are the benefits of switching to dual fuel?

Dual fuel tariffs are often the cheapest way to get energy from a single supplier. This is because it’s cheaper (relatively) for the supplier to provide both gas and electricity than it is for them to just provide one. The bottom line is that you’re also committing to spending more money with that one company, so they can afford to give you something back.

In addition, dealing with a single supplier on a dual fuel tariff is much easier than having to speak to two different companies. All your account details will be in one place and any

issues can be dealt with consistently. If anything changes in costs or the terms of the deal, you’ll always know where you stand. Two suppliers gives you two different companies to deal with if you want to make any changes.

Finally, switching is easy. For many people, the benefits of dual fuel will be outweighed by the hassle they think they’ll have to go through in switching over. But switching doesn’t have to be hard! Thanks to the availability of online quotes and consumer-friendly Ofgem regulations, it’s never been easier to make the change to dual fuel.

How do I switch?

If you’re already receiving your gas and electricity from the same supplier, you should be able to get in touch with them to find out if you’re on the best tariff. If there’s a better option, moving over to this new tariff shouldn’t be difficult (if it is, you might want to start looking around elsewhere).

If you’re currently receiving your energy from two different suppliers, it can be worth approaching each of them about what they could offer if you were to buy all your energy from them. You can then compare this price to what you’re currently paying or any other quotes.

Remember, while sticking with an existing supplier might seem like the easiest thing to do, it could be cheaper to switch. When it comes to shopping around, there are a number of comparison sites that you can use. Other options include phoning suppliers directly or getting quotes on their sites. You may find better deals than those available on comparison sites.

Once you’ve chosen a new tariff, the switching process should be handled by the energy company. In most cases, you won’t be required to do anything. Ofgem requires suppliers to make the switch within a 21 day period.

Different ways to pay and save

When researching dual fuel tariffs it’s worth considering the different ways that you can save money on your energy deal. A simple tactic available on the majority of plans is switching to an online-only account. This means that you won’t receive paper bills anymore, making savings for the supplier that they’ll pass on to you.

We can’t speak for other energy companies, but a range of tariffs are available at Robin Hood Energy to give our customers different ways to save money. Fixed tariffs tend to provide more savings over time and our offering includes a year long winter tariff (that then changes to our standard variable offering) as well as our Peace of Mind tariff, which is fixed for 18 months before we move you on to whatever the best tariff is that we’re able to move you to. Take a look at all of our tariffs to see the range of options available alongside dual fuel.

Of course, there are plenty of other ways to save money on energy. The more research you do and the more you speak to suppliers, the better you’ll be able to decide on an energy plan that works the best for you.