We can confirm that the sale of our business to British Gas has now completed. British Gas will start writing to customers from week commencing 21st September inviting them to move across.
We will be here to continue supporting our customers and to make that journey as seamless as possible.
Throughout September 2019 Which? called 36 energy firms 12 times each to see how quickly they got through to customer services.
The Big Six is the collective name given to the UK’s six largest energy providers: British Gas, EDF Energy, E.ON, npower, Scottish Power and SSE.
We signed an agreement with Eliq to deliver our first mobile applications, utilising Eliq’s market-leading platform for energy customer engagement.
A dual fuel tariff is where a customer gets both their gas and electricity from the same supplier.
Following the latest board meeting held on the 11th October 2019, Councillor Neghat Khan has been voted in as the new Chair of the Robin Hood Energy board.
Robin Hood Energy has been voted as “One to Watch” in a latest employee engagement survey.