To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.


If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on customerservice@robinhoodenergy.co.uk.

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Who are the UK’s ‘Big Six’ energy companies?

The Big Six is the collective name given to the UK’s six largest energy providers: British Gas, EDF Energy, E.ON, npower, Scottish Power and SSE.

Guide to duel fuels

A dual fuel tariff is where a customer gets both their gas and electricity from the same supplier.

How to reduce your gas and electricity bills

UK households spend around £1,000 a year on their energy bills. Exact expenditure varies but Ofgem indicates that about 4% of household income goes on energy. That percentage increases the lower yo...

Energy Efficient Fridges: What’s in a Letter?

The combined energy consumed by a fridge and freezer can account for as much as 7% of all the energy consumed by your home appliances in a year.

Guide to energy efficient devices

The devices that you use around the home can have a real impact on your energy bill. By using energy efficient devices you can reduce both your electricity spend and your carbon footprint.

A guide to electrical safety for landlords

Keeping properties in a good condition for tenants can be a time-consuming activity for landlords but electrical safety is one area that in which you can’t afford to take shortcuts.