To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on firstname.lastname@example.org.
Throughout September 2019 Which? called 36 energy firms 12 times each to see how quickly they got through to customer services.
We signed an agreement with Eliq to deliver our first mobile applications, utilising Eliq’s market-leading platform for energy customer engagement.
Following the latest board meeting held on the 11th October 2019, Councillor Neghat Khan has been voted in as the new Chair of the Robin Hood Energy board.
Robin Hood Energy has been voted as “One to Watch” in a latest employee engagement survey.
It was announced that Robin Hood Energy was the winner of The Local Public Ownership Awards 2017!
Following the announcement of a price cap on variable tariffs, we are keen to pass comment on why this has taken the government so long. Robin Hood Energy was launched in 2015 by Nottingham City....