We’re aware of people door-knocking in the Nottingham area. We don’t door step people, so please make sure you check id’s and be careful what personal information you are asked to disclose.
To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you’re taking on a self-build project, need to get connected with about 3 meter points or you're refurbishing and need a new meter then we're here to help you through the whole process.
Here’s what you need to do:
Important: This service is for new meter connections to the national grid, not a replacement service for faulty or damaged meters. If you need help with your meter then take a look at our damaged and faulty meter page.
Just drop an email to our dedicated new connections team.