To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.


If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on customerservice@robinhoodenergy.co.uk.

Moved into a home powered by us?

We’re here to make the whole process quick and easy.

You get a great price, 100% green electricity* and you'll also be supporting local and national initiatives to help end fuel poverty.

Simply pop in a few details, we'll get your account set up and then make sure you're on the right tariff.

Create an account

Setting up an account is easy

Tell us a bit about you

Give us some contact details and when you're moving into your home

We'll create your account

We'll create up your Robin Hood Energy account and set up your online access.

We'll put you on the right tariff

We'll call you to confirm everything is sorted and put you on our best tariff.

What you get with Robin Hood Energy

We were created to provide all of our customers with fairly priced energy and outstanding level of service.

You'll also enjoy 100% green electricity* and know that you're helping us to fight fuel poverty both locally and across the UK.

Create an account

Low prices, always

As a not-for-profit company, we do everything we can to keep prices competitive.

Online account

So you can submit meter readings, track your payments and energy use whenever you like.

Hassle-free switching

We’ll take care of everything – just get a quote online or call our friendly advisors.

A UK-based call centre

Our customer service team is based in Nottingham and always puts you first.

Moving out?

It's really simple to take us with you, just give us a heads up on your move date and we'll take care of it

What our customers are saying

Power to the people

“I’m so pleased that I finally found a not for profit energy company. I think all energy companies should be like this. Well all vital services really. Water included. I wish I’d moved over to you much sooner. All the best with the future!”

Review from September 2019

Create your account

Pop in your details below and our moving home team will set up your Robin Hood Energy account for you then give you a call to confirm that's all sorted and get you onto our best tariff.

We need this so we can verify who you are and avoid people setting up an account without your permission
If you haven't moved in yet that's fine, just choose the date you are. Good to know: We'll need your opening meter reads the day you move in to get your account set up.
Check your gas meter the day you move into your home so we can make sure you only pay for the gas you use.
Check your gas meter the day you move into your home so we can make sure you only pay for the gas you use.

Our moving home team are here to make your move in simple and pain free.

If you need anything

Simply drop us an email

We're here:
Monday - Friday: 9am - 5pm

*Our green electricity tariffs are certified as being sourced from UK based wind and solar generators. For every Megawatt hour (MWh) of electricity purchased for our customers, we also purchase a Renewable Energy Guarantee of Origin (REGO) certificate, which proves the electricity is certified as being sourced either directly from the renewable generators or through a green wholesale energy provider.