Definition

Energy theft, also known as meter tampering, is where there has been a deliberate alteration to a meter, so that it doesn’t recorded the usage correctly.

Effects of energy theft

Energy theft effects all parties involved, it is a massive problem for all suppliers, costing the industry millions of pounds a year. UK Revenue Protection Association (UKRPA) found that in a lot of cases this cost is passed onto you the consumer, in form of higher energy charges. So it is in your best interest to avoid tampering with your meters.

Additionally, energy theft is a crime which can lead to a fine and a 5 year  prison sentence. But, more importantly it can be extremely dangerous. Keep everyone in your household safe by reporting any concerns you may have.

Along with Ofgem, we have an aim to stop all energy thieves, but we need your help to achieve a world free of energy theft.

Reporting energy theft

If you think someone is stealing energy or tampering with their meter, we need to know. How to report energy theft? You have two simple options:

Option 1

Contact the UKRPA on the following number 0207 090 1070.
Or Fill out the UKRPA online fraud report form.

Option 2

Contact Robin Hood Energy Directly on the following number 0800 030 4567 or if you’d rather not give us your details you can visit the stayenergysafe website or call them on 0800 023 2777

Data protection

Rest assured your data is safe with us. All information you give us will remain strictly confidential. Your contact details will not be shared with anyone without your permission (unless we are legally required to).

Visit  UK Revenue Protection Association (UKRPA) and Ofgem for more further information on Energy Theft.