Answers for: Pay as you go

What is emergency credit?

How do I read my pay-as-you-go meter?

I’m having problems paying for my gas and electricity – what can I do?

I’m moving home – what happens to my pay-as-you-go meter?

I’ve lost my pay-as-you-go key or card, what can I do?

Can I make payments over the phone or online?

How can I top up my meter?

My meter, key or card is faulty, what can I do?