What is emergency credit?
How do I read my pay-as-you-go meter?
I’m having problems paying for my gas and electricity – what can I do?
I’m moving home – what happens to my pay-as-you-go meter?
I’ve lost my pay-as-you-go key or card, what can I do?
Can I make payments over the phone or online?
How can I top up my meter?
My meter, key or card is faulty, what can I do?
Can't find an answer? Why not give our team a call on 0800 030 4567
We are commited to advancing in all aspects of customer energy