Register
My Account
Make a payment

Quick Quote

Home Energy
Business Energy
Services
Help
About Us
Careers

Home Online account

Let's find what you're looking for

Our frequently asked questions can be found below. If you can not find what you are looking for then contact us.

Choose a category

Joining us
Pay as you go
Bills and payment
In an emergency
Our fuels
Independent help and support
Making a complaint
Meter readings
Useful documents
Warm home discount scheme
Your account
Your rights
Most common questions
Tariff guides
Smart Meter Support
Online account

Answers for: Online account

I can’t remember my username or password

Trouble logging onto my online account

Can't find an answer? Why not give our team a call on 0800 030 4567

Related content

We are commited to advancing in all aspects of customer energy

Smell Gas?

If you smell gas or detect a gas leak call the National Gas Emergency service (24 hours) on 0800 111 999.

Get a quote for:

Business Energy

Find out more

About
Business Energy
Contact us
Energy efficiency advice

0800 030 4567

Monday – Friday: 8am – 8pm
Saturday: 9am – 5pm

Need help?

Get in touch
Help and advice
Make a complaint

Useful links

Accessibility
Work for us
Sitemap
News & Advice
Press Centre

Get a quote

Home Business

Emergency contact

If you can smell gas or think you may have a leak, call the 24-hour National Gas Emergency Service on 0800 111 999.

Guaranteed standards of performance
Privacy Notice
Terms and conditions
Cookies
Social media
Accessibility
Work for us
Sitemap
Policies
Robin Hood Energy Modern Slavery Statement

© Robin Hood Energy Limited registered in England and Wales. Company Number: 08053212. Registered Office: Loxley House, Station Street, Nottingham, NG2 3NG. VAT Number: 204 8309 29