We’re aware of people door-knocking in the Nottingham area. We don’t door step people, so please make sure you check id’s and be careful what personal information you are asked to disclose.

To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.

If you need to submit a meter reading or pay your bill – that’ll definitely be faster from your online account.

Viewing your energy usage on your IHD

History Button

Your home menu screen contains a history button (click here to see home menu screen). Press this button to see how much energy you’ve used in the past hour, day, week or month.

You can also see if you’re meeting any targets that you’ve programmed into the IHD.

Pressing either the Electricity button or the Gas button will allow you to scroll through these screens to see how much energy or credit you are using.

Additionally, by pressing the Hour button, you can see how much energy you’ve used over the last hour, day, week and month.

See your daily, weekly or monthly usage by clicking the buttons below.

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.