We can confirm that the sale of our business to British Gas has now completed. British Gas will start writing to customers from week commencing 21st September inviting them to move across.

We will be here to continue supporting our customers and to make that journey as seamless as possible.

How long will it take me to switch?

Switching usually takes 16 days. That includes a fourteen-day cooling-off period once you’ve signed your contract, meaning that if you’re not happy in those first two weeks you can simply change your mind.

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.