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What does your smart IHD home screen look like?

The IHD home screen shows your account status

Your account status shows as the default home screen when your IHD ‘wakes up’ after it has been powered down.

Your IHD’s home screen will be different depending on if you’re a single or dual fuel customer.


Home screen of an IHD in dual-fuel prepayment mode


Home screen of an IHD in electricity only prepayment mode


Home screen of an IHD in dual-fuel credit mode


Home screen of an IHD in electricity only credit mode

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Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.