To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on email@example.com.
A month has passed and it's time to submit your meter readings,we have a few ways you can submit them quickly and easily:
The quickest and simplest way to send your meter readings to us is through your online account. Simply login and pop your meter readings in each month.
If you don’t have an online account, you can sign up for one in just 30 seconds.
Our automated telephone system lets you submit your readings quickly if you don't have your computer with you or if you're in the basement with no wifi!
Just call 0800 030 4567 and press 2 to confirm you're a Robin Hood Energy customer, then press 1 to submit your meter readings.
If you do not submit your monthly meter readings, we will not be able to produce an accurate bill for you, which could result in you being overcharged. By providing us with a monthly meter reading we’re able to;
No problem, take a look at our guides below: