We can confirm that the sale of our business to British Gas has now completed. British Gas will start writing to customers from week commencing 21st September inviting them to move across.

We will be here to continue supporting our customers and to make that journey as seamless as possible.

How do you read messages on your IHD

Message Button

Your home menu screen contains a Message button.

Robin Hood Energy may send you messages about price changes or information you may need regarding your credit levels.

Press the button below to see if Robin Hood Energy have sent you any messages.


Tap the View button to see the message in full.


Important messages will pop up as shown below. Press OK to close the message.

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.