To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on firstname.lastname@example.org.
Your home menu screen contains a Message button.
Robin Hood Energy may send you messages about price changes or information you may need regarding your credit levels.
Press the button below to see if Robin Hood Energy have sent you any messages.
Tap the View button to see the message in full.
Important messages will pop up as shown below. Press OK to close the message.
Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.
© Robin Hood Energy Limited registered in England and Wales. Company Number: 08053212. Registered Office: Loxley House, Station Street, Nottingham, NG2 3NG. VAT Number: 204 8309 29