Unfortunately, our call centre is closed to non-emergency calls to protect our people and help reduce the spread of the Coronavirus. Please visit our Covid-19 help page for common questions, help, and information.
All electrical devices have their power measured in watts. For example, a kettle might be 1,500W. To calculate the costs of the power used by an electrical item, the wattage is multiplied by the number of hours it’s used for each day, and then by the number of days per year. The total is divided by 1,000 to give us the number of kilowatt-hours (kWh). The final cost is worked out by multiplying your price per kWh by the number of kWhs used.
Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.
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