To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on email@example.com.
No – you can just leave it all to us. We’ll contact your supplier for you and arrange the switch so that you can start enjoying Robin Hood Energy as quickly as possible.
If you owe your current supplier money or you’ve had an unpaid bill for more than 28 days, they’ll usually ask you to pay what you owe before you can switch.
No, there won’t be any interruption to your service and you won’t notice any difference at all. It’s the same energy – just cheaper!