We can confirm that the sale of our business to British Gas has now completed. British Gas will start writing to customers from week commencing 21st September inviting them to move across.

We will be here to continue supporting our customers and to make that journey as seamless as possible.

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Warm home discount

What happens if you are eligible, but have not received a letter?


You will not receive a letter from the Department of Work and Pensions until October – December 2019. However, if you get to December and still have not received a letter from the Department of Wo...

What is the Warm Home Discount Scheme?


The Warm Home Discount is a government scheme that gives extra help to people struggling with their energy bills. We can help customers who are part of the ‘Core Group’ which is anyone who currentl...

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