Matthew James Cowlishaw and Richard Michael Hawes were appointed Joint Administrators of Robin Hood Energy Limited on 05 January 2021. The affairs, business and property of the Company are managed by the Joint Administrators. The Joint Administrators act as agents of the Company and contract without personal liability. The Joint Administrators are authorised by the Institute of Chartered Accountants in England and Wales. All licensed Insolvency Practitioners of Deloitte LLP are licensed in the UK.



Browse by topic

Meters & readings

How to take your smart meter reading


Your smart electricity and gas meters both have 10 digit key pads. To access your meter reading start by pressing 9 on the keypad. After pressing 9 wait two seconds. You will see the letters IMP KW...

Submit your meter readings


It’s really important to submit your meter readings. Unless you have a smart meter, your meter readings are the way your energy supplier can ensure you’re on the best tariff and bill you correctly...

How do I read my electricity meter?


Here are the different types of gas and electricity meters and how to read them. Single-rate meter Write down the five numbers shown from left to right, ignoring the last number or numbers, which...

My meter is broken


If you think your gas or electric meter isn't working correctly then there are some things you can check but if all else fails we can arrange to get it replaced.

How do I read my gas meter?


Here are the different types of gas meters, what you’ll see and how to read them. Digital meters Write down the five numbers shown from left to right, ignoring the numbers after the decimal point...

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.