We can confirm that the sale of our business to British Gas has now completed. British Gas will start writing to customers from week commencing 21st September inviting them to move across.

We will be here to continue supporting our customers and to make that journey as seamless as possible.

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Complaints

How can I make a complaint?


We work hard to provide an excellent service, so we hope you never have a reason to complain. However, occasionally things go wrong so if you have a problem then please tell us about it as soon as...

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Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.