To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on email@example.com.
You may delete and block all cookies from our sites, but parts of these sites may not work properly.
Most web browsers allow some control of most cookies through the browser settings. Your browser’s HELP function should also tell you how to do this, or your mobile phone manual.
Please be aware that restricting cookies on our websites may impact on some functionality
Some cookies used on our website are provided by 3rd party services and applications. More details are provided in the table below
The length of time a cookie will remain on your device will depend on the type of cookie. On our website, these cookies do not contain personal information.
The table below identifies the cookies we use on our websites, their name, and description.
Google Analytics can be found on all listed websites.
These cookies are used to collect information about how visitors use our websites. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
|utmz||stores where a visitor came from (search engine, search keyword, link)||6 months|
|utma||stores each user’s amount of visits, and the time of the first visit, the previous visit, and the current visit (presumably partly for double checking of this information).||2 years|
|utmb and utmc||are used to check approximately how long you stay on a site: when a visit starts and approximately ends||End of Session / 30 mins|