Unfortunately, we’ve closed our call centre to non-emergency calls to help reduce the spread of the Coronavirus. Please visit our Covid-19 help page for common questions, help and information.

We have lots of helpful information in the help section where you will find hints, tips and detailed information to help answer most questions.

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information that you need.

If you need to send anything to us by post, please send this to:

Robin Hood Energy, PO Box 10461, Nottingham, NG1 9JS

Due to the Coronavirus outbreak, we’re prioritising prepayment, emergencies and off supply situations. All other enquiries may take us longer to get back to you. We apologise and thank you for your understanding.


Media enquiries

For Press and Media enquiries, please refer to our press centre.

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