Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information that you need.
We have lots of helpful information in our help section where you will find hints, tips and detailed information to help answer most questions.
Our help sectionDue to the Coronavirus outbreak, we’re prioritising prepayment, emergencies, and off supply situations. All other enquiries may take us longer to get back to you. We apologise and thank you for your understanding.
Our customer service agents are here to help you with all your energy questions.
If you need anything
Simply drop us an email or give us a call on 0800 030 4567
We're here:
Monday - Friday: 9am - 5pm
We have lots of helpful information in the help section where you will find hints, tips and detailed information to help answer most questions.