To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on email@example.com.
Tailored energy switching for your void properties. We understand the need to turn around properties quickly and efficiently as possible.
With years of experience in this area, we remove the typical hassles encountered by our competitors by relying on a proven and professional void service tailored to meet your needs. Unlike the BIG 6 Energy Suppliers, our customer centric approach puts customers at the heart of our business and thinking.
Our shared ethos to tackle fuel poverty coupled with years of sustained growth increases our ability to work with local authorities and Registered Social Landlords. In our quest to help eradicate fuel poverty across the country, we partner loads of social Landlords across the country to switch hundreds of void properties each week. Our simple process can be implemented swiftly to bring financial benefits and time savings to both Landlords and tenants alike.
Stage 1: Meet your personal Account Manager
Stage 2: Notify us when 'notice to quit' is received
Stage 3: Bring supplies on for day one of the void period
Stage 4: Smart meter installation appointment arranged
Stage 5: Tell us when your property becomes occupied