To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on firstname.lastname@example.org.
The climate change levy was first introduced in 2001 as a government response to the impact of climate change.
It is an environmental tax charged on the energy that businesses use and is designed to encourage business to become more energy efficient to reduce their carbon footprint as well as encourage businesses to invest in generating their own renewable energy.
All businesses in the industrial, public services, commercial and agricultural sectors, are charged the climate change levy on ‘taxable commodities’ for their heating, lighting and other power uses.
There are two rates when it comes to paying the climate change levy; Either the main rate or the carbon price support (CPS) rate.
As a business energy supplier, we are responsible for charging the climate charge levy to our customers as we are supplying the taxable commodity; the gas and electricity.
It forms part of your bill and when you pay us we pass on the CCL to HM Revenue & Customs.
The rates for the CCL are updated every financial year on the 1st April and below are the lastest rates.
|Financial year||Gas (p/kWh)||Electricity (p/kWh)|
|1st April 2019 - 31st March 2020||0.339||0.847|
|1st April 2020 - 31st March 2021||0.406||0.811|
Businesses can pay a reduced main rate on CCL charges, but they must enter into a climate change agreement (CCA) with the Environment Agency. A climate change agreement is a voluntary agreement that links a reduction in CCL charges to a business's commitment to reducing energy use and CO2 emissions.
If your business does agree to be bound by a CCA then you will receive a reduction of 90% on the CCL rate paid on electricity and a 65% reduction on all other fuels.
There is lots more information about climate change agreements on the environment agency website as well as checking whether your business is eligible for a CCA.