To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.


If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on customerservice@robinhoodenergy.co.uk.

New connections for your business

We have a simple, smart journey to help you get your building or development hooked up to the national grid. Whether you need 1 or 1,000 new meters our dedicated expert team will get you connected.

New connection specialists

We have a dedicated new connection team with decades of experience in the commercial and residential energy industry.

We support clients of all shapes and sizes, from major construction and homebuilding companies, government, and industrial projects as well as helping individual homeowners looking to get there new build projects connected to the mains.

Whatever the scale of your project, you will get specialist, personal support to make your new connection as simple and stress-free as possible.

Expertise

With decades of experience, there is nothing our new connections team haven't seen before.

Smart meters

We tailor the meter we fit to your site and its demands. Using smart meters wherever we can.

Personal support

Your dedicated manager is on hand to answer any questions about getting you connected.

Speedy service

We pride ourselves on our ability to react to our clients. Getting them connected quickly and efficiently.

Ready to get connected? Choose your project

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Commercial or industrial

If you have a commercial or industrial premises and you need a new meter connection either as a new building development or a refurbishment then this is for you.

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Large building developers

If you’re a housing developer, a construction company, or housing association looking to connect more than 3 residential meter points to the grid then this is the one for you.

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Single or new build homes

If you’re taking on a self-build project or want to get 3 or less new meter points connected, then this one is for you.

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