To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on customerservice@robinhoodenergy.co.uk.
We have a simple, smart journey to help you get your building or development hooked up to the national grid. Whether you need 1 or 1,000 new meters our dedicated expert team will get you connected.
We have a dedicated new connection team with decades of experience in the commercial and residential energy industry.
We support clients of all shapes and sizes, from major construction and homebuilding companies, government, and industrial projects as well as helping individual homeowners looking to get there new build projects connected to the mains.
Whatever the scale of your project, you will get specialist, personal support to make your new connection as simple and stress-free as possible.
With decades of experience, there is nothing our new connections team haven't seen before.
We tailor the meter we fit to your site and its demands. Using smart meters wherever we can.
Your dedicated manager is on hand to answer any questions about getting you connected.
We pride ourselves on our ability to react to our clients. Getting them connected quickly and efficiently.
If you have a commercial or industrial premises and you need a new meter connection either as a new building development or a refurbishment then this is for you.
If you’re a housing developer, a construction company, or housing association looking to connect more than 3 residential meter points to the grid then this is the one for you.
If you’re taking on a self-build project or want to get 3 or less new meter points connected, then this one is for you.
COVID-19 support
