To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.


If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on customerservice@robinhoodenergy.co.uk.

Thanks, we've got your message

We've got your request which will be passed on to our business team. They are in the office Monday to Friday 9am - 5pm so they'll come back to you during those office hours.

Good to know

If you just want to provide meter readings, check your energy usage, or a bill then you can do all that and more from your online business energy account.

If you haven't set up your online account yet, you can do it in 2 minutes today.