To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.

If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on

Thanks, we've got your message

We've got your request which will be passed on to our business team. They are in the office Monday to Friday 9am - 5pm so they'll come back to you during those office hours.

Good to know

If you just want to provide meter readings, check your energy usage, or a bill then you can do all that and more from your online business energy account.

If you haven't set up your online account yet, you can do it in 2 minutes today.