Matthew James Cowlishaw and Richard Michael Hawes were appointed Joint Administrators of Robin Hood Energy Limited on 05 January 2021. The affairs, business and property of the Company are managed by the Joint Administrators. The Joint Administrators act as agents of the Company and contract without personal liability. The Joint Administrators are authorised by the Institute of Chartered Accountants in England and Wales. All licensed Insolvency Practitioners of Deloitte LLP are licensed in the UK.

Priority Services Register Promise

What is the Priority Services Register?

The Priority Services Register (PSR) is a FREE service offered to all domestic customers by their energy suppliers. This free priority service is available to anyone eligible who lives in England, Scotland and Wales. Eligible customers can receive additional services in relation to their communication, access and safety needs.

You will qualify for PSR support if you:

  • are of pensionable age
  • have a disability
  • have a long-term health issue
  • in a vulnerable situation
  • have children in the property

If you qualify to be on our PSR we promise to deliver additional support, such as; provide personal meter reading assistance, large-print and audio CD communications to name a few. This is to ensure that your customer needs are met and that we provide an excellent level of service to all.

How do I join Robin Hood Energy’s PSR?

To join our PSR or find out more about the additional support we offer then please contact our customer services team.

Phone: 0800 030 4567 or by completing our contact form

If your circumstance changes, then please let us know and we will update your details on our system.

Similarly, please contact us directly if you feel as though you no longer need additional support and want to be taken off our PSR.

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.