To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.

If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on

Money health checker

Robin Hood Energy is working with the Money Advice Service to bring you their free Money Health Checker tool.

Don’t know where you stand with money? Take their free Money Health Check – you’ll find out which areas to focus on and practical ways to improve your situation.

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.