We’re aware of people door-knocking in the Nottingham area. We don’t door step people, so please make sure you check id’s and be careful what personal information you are asked to disclose.

To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.

If you need to submit a meter reading or pay your bill – that’ll definitely be faster from your online account.

NEA - Energy efficiency videos


Are you using your heating and hot water controls correctly?


Understand more about heating your home with Economy 7 and Economy 10


Make your home energy efficient


Stay safe in your home


Avoid damp and condensation

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.