To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.


If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on customerservice@robinhoodenergy.co.uk.

Current account

You can sign up for a Pockit account in 3 minutes on their website, or on your mobile phone using their mobile app for Android and iPhone devices. Your Pockit Card is then posted to you within 2 days, which you can use to pay in shops and online.

Pockit’s current account helps you stay on top of your money and bills, with instant notifications about your account and by placing transactions into different categories.

You do not need to pass a credit check to get a Pockit account, plus you can even improve your credit score while saving money each month, with the Pockit-Loqboxy feature.

*Pockit is open to all UK residents, 18 years or older, subject to ID verification

Continue to Current Account

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.