To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.

If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on

Budget planner

Robin Hood Energy is working with the Money Advice Service to bring you their free Budget Planner.

It puts you in control of your household spending and analyses your results to help you take control of your money. It has already helped hundreds of thousands of people.

Budget Planner

Not found the answer you were looking for?

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information you need.