To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on email@example.com.
We aim to make this website accessible to all users, following standards and guidelines to ensure that this site can be used as easily as possible by everyone.
If you experience any problems in accessing any information on this website, please contact us and we will do our best to help.
We are aiming for the web pages to meet the World Wide Web Consortium (W3C) ‘Web Accessibility Initiative’s Double-A’ standard. Our website is best viewed using Internet Explorer 8 or above or Firefox 3 or above in screen resolutions of 1152×864 or above.
This website has been designed to be as accessible to as many users as possible.
You may like to change the colours, font and text size of our website. The BBC My Web My Way have an easy to use guide detailing how to change these settings in your internet browser.