It’s totally unacceptable that any family today should have to choose between food and fuel, yet rising energy prices mean that’s the situation many people face. That’s why we’re working to put things right, one household at a time.

The markets for both gas and electricity are extremely complex. Prices are affected by many different factors – things like the weather, national and international events, natural disasters and politics can all affect supply and demand.

We can’t control those factors, but we are doing everything we can to bring the cost of energy down. Unlike big, privately owned energy companies, our approach is simple: no frills, no paid directors and no private shareholders. We’re not here to make a profit. We’re here to make fuel poverty a thing of the past.